Refund Policy

This Refund Policy governs all returns and refund requests made on earthbreezebrand.com.

Return Eligibility

We support free returns for customers. You may submit return requests within 60 days after you receive your order from earthbreezebrand.com. Items for return should be in original usable condition.

Return Procedure

To initiate a return, send an email to info@earthbreezebrand.com with your valid order number and return reason. Our customer service team will guide you through the return steps. Return shipping cost is covered by earthbreezebrand.com for qualified returns.

Refund Timeline

Once we receive and inspect your returned goods, refunds will be processed within 5‑10 business days. The refund will go back to your original payment method. Please note bank processing delays from payment providers may occur beyond our control.

Exclusions

Only products purchased directly from earthbreezebrand.com qualify under this refund policy. If you have further questions about refunds, please get in touch with our support mailbox.